Effective Date: 25/11/2024

Welcome to Niche Hair Studio! Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (https://nicheboutique.co.za/) and interact with our services.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiable Information (PII): Your name, email address, phone number, and other contact details when you make an appointment, subscribe to our newsletter, or contact us.
  • Transaction Information: Payment details and records of services purchased or booked through our website or in-store.
  • Website Usage Information: Data collected through cookies, such as your IP address, browser type, device information, and browsing activity.
  • Voluntary Information: Feedback, reviews, or any information you provide through surveys or forms.

2. How We Use Your Information

We use the information collected to:

  • Provide, personalize, and improve our services.
  • Process transactions and manage bookings.
  • Communicate with you regarding appointments, promotions, and updates.
  • Understand website performance and enhance user experience through analytics.
  • Comply with legal obligations or resolve disputes.

3. Sharing Your Information

We respect your privacy and will never sell your information to third parties. However, we may share your information with:

  • Service Providers: Payment processors, IT support, or marketing platforms who assist in delivering our services.
  • Legal Authorities: When required by law or to protect our rights and property.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and manage advertising. You can adjust your browser settings to refuse cookies, but this may limit functionality on our site.

5. Data Protection and Security

We implement strict measures to secure your personal data against unauthorized access, alteration, disclosure, or destruction. However, no online system is 100% secure, and we encourage you to take precautions when sharing information online.

6. Your Rights

As a South African user, you are entitled to:

  • Access your personal information.
  • Request corrections to inaccurate information.
  • Withdraw consent for data processing, where applicable.
  • Lodge a complaint with the Information Regulator under the Protection of Personal Information Act (POPIA).

7. Third-Party Links

Our website may contain links to third-party websites. Niche Hair Studio is not responsible for the privacy practices or content of external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for updates.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Address: Rockfield Village, Cnr Lenchen Close & Tshiomate Avenue, Rooihuiskraal North, Centurion

Email: info.rockfields@nicheboutique.co.za

Phone: +27 82 377 9040